We have switched to a new Electronic Health Records systems. The new system will have long-term positive impact on your patient experience. Due to the learning curve with a new system, appointment times are running longer than normal. We do value your time and thank you for your patience while we work through this transition. You will also receive access to our new patient portal upon scheduling your appointment. You will receive an email to register for our portal once an appointment has been schedule.
Geneva Eye Clinic
Phone Phone (630) 232-1282 User Patient Portal & Bill Pay Calendar Request an Appointment

What to expect?

Welcome to Geneva Eye Clinic! We’re so glad you’re here. You are in the right place for compassionate and comprehensive eye care. Together, we can achieve life-changing improvements for your eyesight, quality of life, and peace of mind.

To provide the best possible care, your visit will be very thorough. We kindly request you plan to be at your appointment for 2 hours.

What type of appointment do you offer?

We offer a comprehensive medical eye exam. When scheduling your appointment, please specify if a contact lens prescription is needed, as a separate contact lens fitting appointment may be required.

Medical Eye Exam

  • Thorough dilated exam to address medical eye conditions
  • Examples: Cataract, Glaucoma, Diabetic Retinopathy, Macular Degeneration
  • This type of exam is a detailed medical exam to determine, assess, and recommend any treatment necessary and may include additional testing
  • Filed to your insurance under your medical coverage

Frequently Asked Questions

Will my eyes be dilated?

Your eyes will be dilated during your visit, making your vision blurry and your eyes more sensitive to light for several hours. If you are not using public transportation or do not feel comfortable driving yourself, please consider arranging for someone to drive you home.

How long do you need to arrive before your appointment?

If you have completed your registration forms on our patient portal prior to your appointment, we recommend arriving 5-10 minutes early.

If you have not completed your registration forms on our patient portal prior to your appointment, we recommend arriving 15 minutes early to complete your forms.

What do you need to bring with you to your appointment?

  • Your insurance card and photo ID
  • List of medications
  • Eye glasses, and/or eye drops
  • Contact lens prescription or contact lens box
  • Copy of your doctor referral, if you have been referred to our practice

What is the check-in process?

Please fill out the required forms found in the patient portal, before your appointment. This will help streamline your appointment.

If you do not complete the forms before your appointment, please arrive 15 minutes prior to your appointment to fill out the forms in-office.

How do I access the Patient Portal?

You will receive an email to register for the patient portal once an appointment has been scheduled. Follow the steps in the email to gain access.

If you cannot find your email invite to register for our patient portal, please call us. We can resend you the patient portal invite to your email on file, or text the invite to you.

Do you offer online Bill Pay?

Yes. Through our patient portal you are able to pay your bill online.

How It Works:

Step 1

Schedule an appointment with us.

Step 2

You will receive a text or email to register for our patient portal.

Step 3

Fill out the required registration forms found in the patient portal, before your appointment. This will help streamline your appointment.

Step 4

With your online registration forms complete, arrive 5-10 minutes before your appointment so we can scan your driver’s license and insurance card.

Arrive 15 minutes prior to your appointment if you DID NOT complete the our online registration forms inside the patient portal. You will need to fill them out in-office.

What insurance plans do you accept?

We accept most major insurance carriers, including:

Please contact your insurance carrier to determine if Geneva Eye Clinic is contracted with your specific health plan. If you are covered by an HMO plan, please contact your Primary Care Physician to obtain a referral and prior authorization before your appointment.

Vision Insurance: Geneva Eye accepts VSP vision insurance.

Insurance Co-Payments: Copays are due at the time services are rendered.

Refraction

A refraction checks the prescription of your eyes and is an integral part of your comprehensive eye exam at Geneva Eye Clinic.

What are your Covid-19 policies?

Your safety, along with the safety of our staff and doctors, is our #1 priority.

We follow protocols from the CDC, the American Academy of Ophthalmology (AAO), Northwestern Medicine, Kane County, and the State of Illinois.

What should you expect as a new patient?

The first appointment will include a comprehensive evaluation. Plan for a 2-hour appointment.

Your visit might take longer if you need any special tests or have complex eye problems.

Your evaluation will include an in-depth medical history review and several tests including:

Other tests may also be performed on an as-needed basis, depending on the previous parts of your exam and your medical history.

After your examination, your ophthalmologist will discuss the results of the exam with you and answer any questions you might have.

You may need to have a follow-up appointment at a later date.

If you require a contact lens prescription, a separate contact lens fitting appointment may be required.

If you are interested in LASIK or dry eye treatment, please call us at (630) 232-1282 and ask to speak to our LASIK or Dry Eye counselor.