What to expect?

Welcome to Geneva Eye Clinic! We’re so glad you’re here. You are in the right place for compassionate and comprehensive eye care. Together, we can achieve life-changing improvements for your eyesight, quality of life, and peace of mind.

To provide the best possible care, your visit will be very thorough. We kindly request you plan to be at your appointment for 2 hours.

What type of appointment do you offer?

We offer a comprehensive medical eye exam. When scheduling your appointment, please specify if a contact lens prescription is needed, as a separate contact lens fitting appointment may be required.

Medical Eye Exam

  • Thorough dilated exam to address medical eye conditions
  • Examples: Cataract, Glaucoma, Diabetic Retinopathy, Macular Degeneration
  • This type of exam is a detailed medical exam to determine, assess, and recommend any treatment necessary and may include additional testing
  • Filed to your insurance under your medical coverage

Frequently Asked Questions

Will my eyes be dilated?

Your eyes will be dilated during your visit, making your vision blurry and your eyes more sensitive to light for several hours. If you are not using public transportation or do not feel comfortable driving yourself, please consider arranging for someone to drive you home.

How long do you need to arrive before your appointment?

If you have completed your registration forms prior to your appointment, we recommend arriving 5-10 minutes early.

If you have not completed your registration forms prior to your appointment, we recommend arriving 15 minutes early to complete your forms.

What do you need to bring with you to your appointment?

  • Your insurance card and photo ID
  • List of medications
  • Eye glasses, and/or eye drops
  • Contact lens prescription or contact lens box
  • Copy of your doctor referral, if you have been referred to our practice

What is the check-in process?

We have digital registration process that allows you to complete your patient forms online before your appointment.

We recommend all patients complete their forms online before their appointment.

How It Works:

Step 1

Schedule an appointment with us

Step 2

You will automatically receive a text message or an email to register and complete your forms online

Step 3

Complete your patient forms online before your appointment. If you cannot complete your forms online, you may complete them in our office on your smartphone or a tablet that we will provide to you. Please arrive at the office 15-minutes early to complete your paperwork.

Step 4

If you are a new patient or have not had an appointment with us in the last two years, you must fill out a Health History form. You will be provided a paper Health History form at our office to complete. You may also click here to fill out this form before your appointment, print it, and bring it with you.

What insurance plans do you accept?

We accept most major insurance carriers, including:

Please contact your insurance carrier to determine if Geneva Eye Clinic is contracted with your specific health plan. If you are covered by an HMO plan, please contact your Primary Care Physician to obtain a referral and prior authorization before your appointment.

Vision Insurance: Geneva Eye accepts VSP vision insurance.

Insurance Co-Payments: Copays are due at the time services are rendered.

Refraction

A refraction checks the prescription of your eyes and is an integral part of your comprehensive eye exam at Geneva Eye Clinic.

What are your Covid-19 policies?

Your safety, along with the safety of our staff and doctors, is our #1 priority.

We follow protocols from the CDC, the American Academy of Ophthalmology (AAO), Northwestern Medicine, Kane County, and the State of Illinois.

Before arriving at our office

If you are experiencing covid-like symptoms (runny nose, headache, cough, sore throat, fever, loss of smell, or taste), please call us at 630.232.1282 to reschedule your appointment. Please wait to visit our practice and follow CDC recommendations: What to do if you are sick- CDC Guidelines.

Masks

We require all patients and visitors to wear masks inside our office. Our staff is required to wear masks as well. Please remember to have your mask always cover your nose and mouth. Do not remove your mask unless asked to do so by your provider. If you have a medical condition that prevents you from wearing a mask, please call our office before your appointment to discuss special arrangements with you. A physician’s note will be required. If there is no note from a doctor or previous arrangements were not made, we will be unable to provide service to those patients (and your companions) without masks.

Check-In

Screenings

To keep everyone who enters our facilities safe, we will ask screening questions about your potential exposure to COVID-19, including current symptoms.

Visitor Policy

Please limit guests that accompany the patient to only those that are needed.

Optical Shop

Our Optical Shop practices the same procedures of requiring masks and limiting visitors to only necessary ones.

Thank you for your understanding. All efforts are designed to assure the highest level of safety for you, our staff, and our doctors.

What should you expect as a new patient?

The first appointment will include a comprehensive evaluation. Plan for a 2-hour appointment.

Your visit might take longer if you need any special tests or have complex eye problems.

Your evaluation will include an in-depth medical history review and several tests including:

Other tests may also be performed on an as-needed basis, depending on the previous parts of your exam and your medical history.

After your examination, your ophthalmologist will discuss the results of the exam with you and answer any questions you might have.

You may need to have a follow-up appointment at a later date.

If you require a contact lens prescription, a separate contact lens fitting appointment may be required.

If you are interested in LASIK or dry eye treatment, please call us at (630) 232-1282 and ask to speak to our LASIK or Dry Eye counselor.